XL Ceramic Salad Bowl — Serving Bowl
€150.00
Description
This XL Ceramic Salad Bowl — Serving Bowl is designed for serving and tabletop presentation. Its practical form works well for everyday meals, shared dishes, and coordinated table settings.
Shipping Policy
1. Shipping Coverage
KERLITH, LLC, through kerlith.com, provides shipping to customers worldwide. We currently ship to the United States, Europe, and other supported international destinations. Shipping availability may depend on the destination address, local carrier coverage, customs requirements, import restrictions, and other regional delivery conditions.
Customers are responsible for providing a complete and accurate shipping address at checkout, including the recipient’s full name, street address, apartment or unit number where applicable, city, state or province, postal code, country, and any other information required for successful delivery.
If we are unable to ship an order to the destination provided, we will contact the customer using the contact information associated with the order and, where appropriate, arrange cancellation or a refund.
2. Order Processing Time
Orders are normally processed within 1–4 business days after successful payment authorization and order verification. Business days generally exclude Saturdays, Sundays, and applicable public holidays.
Processing time refers to the period required to verify, prepare, pack, and transfer an order to the applicable shipping carrier. Processing time is separate from the estimated transportation or delivery time shown below.
During periods of unusually high order volume, major holidays, severe weather, service interruptions, inventory verification, payment review, or other circumstances outside our reasonable control, processing may require additional time. If a significant delay affects your order, we will make reasonable efforts to provide updated information.
3. Shipping Carriers & Logistics Partners
KERLITH, LLC works with third-party postal services, shipping carriers, freight providers, and logistics partners to deliver orders. The specific carrier used for an order may vary depending on the shipping destination, package size and weight, available delivery routes, service availability, and local delivery infrastructure.
International shipments may be transferred between multiple logistics providers during transportation. A shipment may first be handled by an international carrier and later transferred to a local postal service or last-mile delivery provider in the destination country.
Because transportation services are provided by independent third parties, carrier routes, delivery schedules, scanning frequency, and final delivery procedures are subject to the operational practices of the applicable logistics provider.
4. Estimated Shipping & Delivery Times
After the order has completed the 1–4 business day processing period and has been transferred to the carrier, estimated shipping times are generally as follows:
United States: approximately 5–9 business days.
Europe: approximately 7–15 business days.
Other supported international destinations: approximately 10–20 business days.
These delivery periods are estimates rather than guaranteed delivery dates. Actual delivery time may vary because of customs clearance, carrier operations, destination accessibility, weather conditions, public holidays, transportation disruptions, local postal delays, security inspections, peak-season demand, or other circumstances outside the reasonable control of KERLITH, LLC.
5. Shipping Fees & Free Shipping Thresholds
Shipping charges are calculated according to the destination region and are displayed during checkout before the customer completes the purchase. Our standard shipping structure is as follows:
United States: Standard shipping is €5.99. Orders with an eligible merchandise subtotal of at least €99.00 qualify for free standard shipping.
Europe: Standard shipping is €9.99. Orders with an eligible merchandise subtotal of at least €149.00 qualify for free standard shipping.
Other supported international destinations: Standard shipping is €16.99. Unless otherwise specifically stated on kerlith.com or during checkout, a general free-shipping threshold does not apply to these destinations.
Free-shipping eligibility is normally determined using the merchandise subtotal after applicable discounts and before any taxes, customs duties, import fees, or other charges imposed by third parties. The shipping amount displayed and accepted at checkout will apply to the order.
6. Shipment Confirmation, Tracking & Logistics Updates
Once an order has been shipped and tracking information becomes available, customers will normally receive a shipment confirmation or tracking information using the email address provided with the order.
Customers may also use our order tracking page at /track-order/ where applicable to review available shipment information.
After a package is collected or accepted by the shipping carrier, tracking information may require approximately 48–72 hours to appear or update within the carrier’s tracking system. During international transportation, tracking information may occasionally remain unchanged while the package is moving between facilities, countries, customs authorities, or local delivery providers.
A temporary lack of tracking updates does not necessarily mean that a package has stopped moving or has been lost.
7. Delivery, Signature & Receipt of Packages
Delivery procedures vary according to the destination, carrier, package value, and local delivery rules. Some shipments may be delivered directly to the shipping address, mailbox, reception desk, building management office, parcel locker, pickup point, or another location permitted by the applicable carrier.
Depending on the carrier, destination, or circumstances of the shipment, a signature may be requested or required at delivery. The customer is responsible for ensuring that the delivery location can reasonably receive the package.
If a delivery attempt is unsuccessful, the carrier may attempt redelivery, leave delivery instructions, hold the package at a local facility or pickup location, or return the shipment according to its own procedures.
When tracking information shows that an order has been delivered but the customer cannot locate the package, the customer should first check the immediate delivery area, mailbox, building reception, household members, neighbors where appropriate, parcel lockers, and any delivery notice provided by the carrier. Customers may then contact us at [email protected] for assistance reviewing the available shipment information.
8. Incorrect Addresses, Failed Delivery & Returned Packages
Customers must review their shipping information carefully before submitting an order. If an address correction is required, please contact us at [email protected] as soon as possible. We will attempt to assist when reasonably possible, but an address cannot always be changed after an order has entered processing or has been transferred to a carrier.
KERLITH, LLC is not responsible for delivery delays or failures caused by incomplete, inaccurate, or outdated shipping information provided by the customer.
If a package is returned because of an incorrect address, an unavailable recipient, failure to collect the shipment, repeated unsuccessful delivery attempts, refusal of delivery, or another issue attributable to the recipient, additional shipping charges may apply if the customer requests reshipment.
If a returned package is eligible for a refund instead of reshipment, the refund will be handled according to our applicable Refund and Returns Policy and the circumstances of the shipment.
9. Lost, Damaged or Incorrect Packages
We take reasonable care when preparing orders for shipment. However, packages may occasionally be damaged, lost, or incorrectly handled while in the possession of a third-party carrier.
If an order arrives visibly damaged, contains damaged merchandise, or contains an item different from what was ordered, please contact KERLITH, LLC at [email protected] within 48 hours of delivery.
Please include the order number, a description of the problem, and clear photographs of the merchandise, shipping package, shipping label, and any visible damage where reasonably available. Customers should retain the original packaging and damaged items until the issue has been reviewed, because the carrier or KERLITH, LLC may require additional information when investigating a shipping claim.
For packages that appear to be lost in transit, we may review available tracking information and, where appropriate, work with the applicable carrier or logistics provider to investigate the shipment. Resolution may depend on the outcome of the carrier’s investigation and the circumstances of the order.
10. Customs Duties, Import Taxes & International Charges
Orders delivered within the United States are domestic shipments for the purpose of this policy and are not subject to international customs duties or import tariffs.
Orders shipped to destinations outside the United States may be subject to customs duties, import taxes, value-added taxes, brokerage fees, customs handling fees, or other charges imposed by the destination country or local authorities.
Unless kerlith.com expressly states otherwise during checkout, any customs duties, import taxes, clearance charges, brokerage fees, or similar destination-related charges that arise for an international shipment are the responsibility of the recipient or customer and are not included in our standard shipping charges.
KERLITH, LLC does not control customs authorities and cannot guarantee whether a particular shipment will be assessed additional duties or taxes. Customs rules, thresholds, documentation requirements, and clearance times vary by country and may change without notice.
Customers are responsible for complying with applicable import requirements in their destination country. Delays resulting from customs inspections, import processing, tax collection, or other government procedures are outside the reasonable control of KERLITH, LLC.
Refund and Returns Policy
1. Return Period & Eligibility
This Refund and Returns Policy applies to purchases made through kerlith.com and fulfilled by KERLITH, LLC. Customers may request a return within 30 days from the date the order is delivered, based on the delivery information recorded by the applicable shipping carrier.
To be eligible for a return, the return request must be submitted within the 30-day return period. Returned merchandise must be in a condition that allows us to reasonably inspect and, where appropriate, resell the item.
Items must be returned unused, unwashed, unaltered, and free from stains, odors, chips, cracks, scratches, excessive handling, or other signs of use or damage caused after delivery. All original components, accessories, inserts, protective materials, and packaging supplied with the product should be included where reasonably possible.
Customers may open the package and carefully inspect the merchandise after delivery. However, products that have been used beyond what is reasonably necessary to inspect their condition, appearance, or suitability may not qualify for a standard return.
2. How to Request a Return
To request a return, please contact KERLITH, LLC at [email protected] before sending any merchandise back. Your request should include your order number, the name or email address associated with the order, the item or items you wish to return, and the reason for the return.
Where necessary, we may request photographs or other information to confirm the condition of the merchandise and determine the appropriate return procedure.
After reviewing the request, we will provide return instructions when the return is approved. Customers should follow the return instructions provided by KERLITH, LLC and should not send merchandise to an address that has not been confirmed for the applicable return.
Sending an item back without first contacting us does not automatically constitute an approved return and may delay inspection, refund processing, or identification of the returned package.
3. Return Condition & Packaging Requirements
Customers are responsible for packaging returned merchandise carefully and securely to reduce the risk of damage during return transportation. Because the products sold through kerlith.com may require appropriate protective packaging, customers should reuse the original protective materials where reasonably possible or use suitable replacement packaging that provides comparable protection.
Returned merchandise should include all parts and components originally supplied with the item. Products returned incomplete, materially damaged, altered, used, improperly packaged, or in a condition materially different from their condition at delivery may be rejected or may qualify only for a partial refund where permitted by applicable law.
Damage that occurs because the customer did not adequately protect the merchandise during return shipment may affect refund eligibility. We therefore recommend retaining the original shipping carton and protective packaging until the customer is satisfied with the order.
4. Damaged, Defective or Incorrect Orders
If merchandise arrives damaged, defective, materially different from the item ordered, or if an incorrect item is delivered, please contact us at [email protected] within 48 hours of delivery.
Please provide the order number, a description of the issue, and clear photographs showing the merchandise, the affected area, the shipping package, protective packaging, and shipping label where reasonably available. Customers should retain the merchandise and original packaging while the claim is being reviewed.
This information allows KERLITH, LLC to verify the condition of the shipment, review fulfillment records, and, where appropriate, submit supporting information to the applicable shipping carrier or payment service provider.
If we confirm that the issue resulted from shipping damage, an incorrect shipment, or another error attributable to us, we will provide an appropriate remedy, which may include replacement, return authorization, or refund. Where a return is required because of a confirmed error attributable to KERLITH, LLC, the customer will not be responsible for the reasonable return shipping cost.
5. Return Shipping Costs
For standard returns based on personal preference, change of mind, suitability, or another reason that is not caused by an error attributable to KERLITH, LLC, the customer is responsible for the cost of returning the merchandise unless otherwise required by applicable law.
Original shipping charges are generally non-refundable for standard customer-initiated returns unless the refund is required by applicable law or the return results from a confirmed shipping or fulfillment error attributable to us.
If the return results from confirmed damage, an incorrect item, or another error for which KERLITH, LLC is responsible, we will provide appropriate return instructions and will bear or reimburse the reasonable return shipping cost where a physical return is required.
Customers should use a reliable shipping service when returning merchandise. For higher-value returns, we recommend using a service that provides shipment tracking and retaining the shipping receipt until the return and refund have been completed.
6. Return Inspection & Refund Approval
Once a returned package is received, KERLITH, LLC will inspect the merchandise and compare the returned item with the applicable order and return request. Refund approval depends on whether the return was requested within the applicable return period and whether the merchandise satisfies the conditions described in this policy.
If the return is approved, we will notify the customer and initiate the refund. If we determine that a return does not meet the eligibility requirements, we may contact the customer with additional information regarding the reason the return cannot be accepted.
Refund amounts may be adjusted where merchandise is returned incomplete or with damage, missing components, or deterioration caused by handling beyond what is reasonably necessary to inspect the product, to the extent permitted by applicable law.
We maintain relevant order, payment, shipment, tracking, delivery, customer communication, and return records to document the transaction and the handling of any return or refund request.
7. Refund Method & Processing Time
Approved refunds will be issued to the original payment method used to complete the purchase. Refunds will not normally be transferred to a different card, bank account, PayPal account, digital wallet, or other payment method.
Approved refunds are normally processed so that the refunded amount is returned through the original payment method within approximately 7 business days after refund approval.
Payments made through Stripe-supported cards or digital wallets will be refunded through the applicable Stripe payment channel. Payments made through PayPal will be returned through PayPal. After we submit the refund, the exact time at which the funds become visible in the customer’s account may also depend on Stripe, PayPal, the customer’s bank, card issuer, or digital wallet provider.
If a refund does not appear after the expected processing period, customers should first review the original payment account and may contact us at [email protected] so that we can confirm the status and reference information associated with the refund.
8. Refused Deliveries, Payment Disputes & Transaction Records
Refusing delivery, failing to collect a package, or returning merchandise without following the return process does not automatically qualify an order for a full refund. If a shipment is returned to us because of refusal, an incorrect address, failure to collect the package, or unsuccessful delivery attempts, the order will be reviewed after the merchandise is returned and inspected.
If you believe that a payment, refund, or order has been handled incorrectly, we encourage you to contact KERLITH, LLC at [email protected] so that we can review the issue and attempt to resolve it promptly.
Payments made through Stripe or PayPal may also be subject to the dispute or chargeback procedures of those payment providers, the customer’s bank, or the applicable card issuer. In the event of a payment dispute, KERLITH, LLC may provide relevant transaction documentation to the payment provider, including order records, payment authorization information, customer communications, shipping records, tracking information, proof of delivery, return requests, return instructions, refund records, and other information reasonably necessary to document the transaction.
Submitting a payment dispute does not change the factual shipment, delivery, return, or refund records associated with an order. Any formal dispute will be reviewed according to the procedures of Stripe, PayPal, the relevant financial institution, and applicable law. Nothing in this policy limits any mandatory consumer rights that cannot legally be excluded or restricted.
Made for Everyday Living
Thoughtfully selected for the rhythms of everyday life, our pieces are chosen to feel natural at the table, easy to combine, and comfortable across different meals, settings, and occasions.
Everyday Function
Practical forms selected with daily meals, relaxed routines, and shared moments around the table in mind.
Considered Design
Balanced proportions and understated details help each piece sit naturally within a wide range of table settings.
Easy to Combine
Designed to work comfortably alongside other pieces, making it easy to build a table that feels personal and naturally put together.
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